Tarek Abou Chabake
Senior analyst & system developer @ UNHCR
Custom Website Design
| 2014 - Ongoing
UNHCR - ODP
Public sector
UNHCR is a key global organization ensuring the protection and assistance of refugees and displaced individuals. ODP, a collaborative initiative with UNHCR, is a real-time data portal enhancing UNHCR's efficiency in managing and disseminating crucial information on global refugee situations.
Services
- Website development
- Website design
- Consulting
- Analytics
Client Overview
The Operational Data Portal (ODP) is a collaborative initiative developed in partnership with the United Nations High Commissioner for Refugees (UNHCR), renowned as the UN Refugee Agency. UNHCR, headquartered in Geneva, Switzerland, operates with a mandate to protect refugees, displaced communities, and stateless individuals, offering assistance in voluntary repatriation, local integration, or resettlement to a third country.
Pauline Haupt
Communications associate for comprehensive refugee responses @ UNHCR
Challenges
Like any large-scale global organization with thousands of volunteers, staff, and individuals to take care of, UNHCR recognized the necessity of establishing a universal platform. The goal was to enhance efficiency and minimize errors across the board. Some of the challenges being tackled in this project were:
- Lack of a centralized and dynamic system for managing and disseminating real-time information on global refugee situations.
- Inefficient content organization and retrieval processes for UNHCR administrators.
Solution
To overcome the above-mentioned challenges, Hexis created The Global Refugees Status Information Website which serves as a comprehensive resource for both the public and UNHCR staff. It provides real-time updates on refugee situations worldwide, offering not only the latest statistics but also news, relevant URLs, compelling visualizations, and more. The platform encourages easy sharing on social media, facilitating the dissemination of critical information. This was done by:
- Implementation of the Operational Data Portal (ODP) featuring over 40,000 indexed refugee records, including PDF reports, Excel spreadsheets, Word documents, and various image formats.
- Utilization of advanced technology to extract and index content within documents, enabling a thorough and easily accessible search mechanism.
Outcome
The implementation of the changes brought to life a user-friendly website with the following characteristics.
- Efficient and dynamic content tagging and grouping mechanism for retrieving pertinent information related to specific situations, locations, or countries.
- Empowered UNHCR administrators to establish new situations and gather relevant information within minutes.
- Enhanced accessibility and dissemination of critical information to the general public and UNHCR staff.
The Operational Data Portal (ODP) stands as a dynamic solution to address the evolving nature of global refugee crises. By providing real-time information, advanced content indexing, and streamlined data retrieval, the ODP ensures a responsive and agile approach to managing and disseminating critical information. The platform not only meets the immediate needs of UNHCR administrators but also contributes to a broader goal of raising awareness and facilitating informed decision-making on global refugee situations.
Katarina Line is the leading destination management company in Croatia with a fleet of more than 60 ships that cater to clientele with different budgets and interests.
ACI Marinas is one of the biggest and leading marina operators in the Mediterranean, making it the number-one choice for boaters from around the world.
The United Nations High Commissioner for Refugees (UNHCR) is a specialized UN agency focused on safeguarding and aiding refugees and displaced individuals globally.
