27 Nov 2019

Resettlement Statistics Report (RSR) – A tool worthy of the people of UNHCR

Client and project information

UNHCR, The Office of the United Nations High Commissioner for Refugees, also known as the UN Refugee Agency, is a United Nations program with the mandate to protect refugees, forcibly displaced communities and stateless people, and assist in their voluntary repatriation, local integration or resettlement to a third country.

Resettlement Statistics Report (RSR), a tool worthy of the people of UNHCR

Resettlement Statistics Report (RSR) is a web app designed for UNHCR and their field staff who collect daily information related to refugee migration. This application facilitates data collection input and presents it to users in a focused, meaningful and visually appealing way.


Every problem…comes with a variety of solutions

Prior to the RSR app, staff at UNHCR had significant challenges collecting, standardizing and analyzing crucial data. The resulting delay meant that refugee statuses were being withheld. With no standardization in terms of data collection, UNHCR experienced issues with data integrity which compounded delays with monthly reporting.


How does RSR work?

Data is now grouped into 3 categories: Country of Origin, Country of Asylum and Country of Resettlement. All data from 2003 onward is now available and added to once a month by UNHCR staff located in the countries such as Jordan, Syria, Congo, Russia, etc. Information about individuals and families who submit applications for resettlement is collected and uploaded into the system.

UNHCR staff members (called “Focal Points”) are entitled to edit only the information related to the country in which they are operating while still being able to view information for other countries. As most modern-day workers are comfortable with Microsoft Excel, Hexis has made it possible to enter data into a standardized Excel form which the app automatically converts into the format required for the data visualization. This functionality has drastically decreased the possibility of errors as the solution no longer requires duplicate entries.


What does RSR look like?

Apart from people in the field, users of RSR app also includes UNHCR administrators who validate the data entered and approve it for further use and publication. The app can generate global or regional reporting and the Hexis interface design is simple and intuitive.


Check out our case study of this project.

If you are on the market for a strong development team, feel free to go through many services  we offer or give our team a shout!

We are looking forward to hearing from you.